Frequently Asked Questions (FAQs)
What is Snacking Cacao?
A crunchy and savory, very lightly sweetened gourmet snack made from a cacao bean. Read more on this pages:
What is a Cacao Bean?
This is what chocolate is made from. The cacao bean is actually the seed of the fruit of the cacao pod. Each cacao pod weighs about one pound and contains between 30-50 cacao seeds. The cacao pods grow on main branches of cacao trees. You can read more on our From Farm to Snack page.
What is the difference between Snacking Cacao and Chocolate?
Perhaps the most familiar analogy for Americans is the difference between whole, shelled peanuts and peanut butter. Our snacking cacao is the whole, roasted cacao bean, lightly caramelized with organic cane sugar, pure herbs and spices to draw out its natural flavors and complexities. Whereas chocolate is typically sweet and smooth because the cacao beans are ground down into a smooth paste and combined with sugar (and sometimes additional fats), our snacking cacao is savory, crunchy (similar texture to an almond), and minimally processed so you can enjoy it in a form closer to the way it appears in nature. You can read more on our Cacao vs. Dark Chocolate page.
How should I eat Snacking Cacao?
Unlike fine chocolate which we are told to allow to melt in our mouths, snacking cacao won’t melt. So, chew the bean to unlock the flavor, then slow down to savor the complexities.
How do I serve Snacking Cacao?
Most people serve snacking cacao for the same occasions they would serve a square of fine chocolate. However, the crunchy and savory nature of cacao makes it quite versatile. It not only pairs extremely well with with cheese, charcuterie or salads, but also with sweeter foods like dried fruits and nuts, desserts and cocktails. See our Recipes & Pairings page for ideas.
What does the CA Proposition 65 Warning for Cadmium say and mean?
Recently, California residents will notice that our product contains a California Proposition 65 Warning for the presence of Cadmium. We’ve read through hundreds of pages of research and peer reviewed articles and tried to translate them as simply as possible HERE so you can make an informed choice for your health.
How do I dispose of the desiccant packet?
Our desiccants can be re-used! After your pack is finished, you can place them in any open product bag that you want to keep dry or crunchy.
If you see "Interteck" on the pack, they're also rechargeable. This means, even if they get moist, you can dry them out and use them again! According to the company, to recharge: 2-3 hours in convection oven at 200-240F, or microwave on LOW power from 30 seconds to 2 minutes. DO NOT place in oven over 250F. (Times are estimates, monitor when recharging.
For more ideas on how to re-use your desiccant packets, read this article from Treehugger.
What is your Shipping Policy?
You can read about our Shipping Policy here.
Do you ship outside of the United States?
Not as part of our standard services. But, we're happy to work with you to find a viable way for our products to reach you. Please contact us at email@example.com with your request.
What is your Return Policy?
You can read about our Returns & Refunds Policy here.
What are your Terms of Service?
You can read about our Terms of Service here.